Questions & Answers
How much is the ground school kit, and where can I find it?
The ground school kit is $269, and you can find it on www.sugutools.com.
Where can I buy supplies or study material?
Supplies & study material can be purchased at SuguTools.com but are not manditory. All material is provided electronically upon sign up. The additional ground school kit includes items such as your map, pilot logbook, and more for flying once you are certified. As an advisory the ground school kit is recommended not required.
When is the deadline to sign up, to your in person classes?
We usually stop processing enrollments 8 hours prior class start, but if you are interested I would suggest registering as soon as possible so we can forward the course material as soon as possible.
Will I be licensed after taking your course?
Yes. Our course is the only 3 day accelerated course in Canada which takes you from having zero experience to having a license.
Do I need my own drone for training?
No, we will provide a drone during our training class.
How much is the cost of the course?
Our drone training class is $300, and $145 for the flight review if you do our ground school a total of $445 total .
How long is your advanced certification course?
Our advanced certification course is 2 days of in class training, on Saturday & Sunday with flight reviews conducted on the Monday. The course syllabus includes online components, 2 days of in person theory with your advanced exam written on the Sunday. Following the completion of your advanced exam flight reviews will be conducted on Monday. Students wishing to conduct there flight reviews at a later date may do so by advising there instructor
What forms of payment do you accept?
We take all major credit cards, all payments are processed securely through our online interface. Additionally we can take payments over the phone via waveapps our digital payment provider.
I paid for the course and do not have access?
It takes approximately 10-15 hours before your payment is registered. Once complete the course link will be applied in your profile.
What is your refund policy?
Once your course is activated in your profile, refunds are not permissable. Thus you have 24 hours to submit your request before the course activates. If you are worried that you do not have time for the course our courses are valid in your profile for 1 year. Please read our full refund policy here: https://sugudrones.com/full-refund-policy/
I am interested in becoming a drone pilot, and I am not sure how to get started?
First you must enroll in our ground school, the duration of our course is 3 days + 1 day of flight training. The cost is $245 for ground school, and $200 for flight training and review a total of $445. Once you sign up, you will automatically be forwarded a link to obtain our ground school kit. Lastly at the end of our course you will obtain your advanced pilot certification.
What is the structure of your course, and is in person?
Yes, at Sugu we provide in Person and online live training. Here are the following steps to get started:
- Complete our online modules & exams
- Complete live training (free) & write advanced exam (exit test)
- Write Transport Canada Exam
- Pre-flight Review: Practice on Sim
- Schedule Flight Review & Complete
Please review course dates to sign up. If you would like one on one training we can also facilitate training based on your personal or corporate needs.
Do you have any online courses?
Yes, our online advanced course is available via online self spaced study portal and included is free live online training at the completion of the course.
I would like one on one training, do you provide this?
Yes, we do provide private or group training at no additional cost outside our regular course dates. Contact email@example.com for more information.
Are the government exam fee's included ?
No, you will be responsible to pay the government of Canada $10 for the basic, $10 for the advanced and $25 for your flight review.
I have taken another drone ground school, will you guarantee that I will pass?
Yes. At Sugu we take an assistive approach to learning if you are struggling we will automatically pair an instructor with you during your course date.
If you are taking one of our online courses not to worry we are also available 24/7 by calling 1-888-FLY-SUGU
Do you have any other classes?
Yes we offer GIS, Remote Sensing, drone design and build courses as well as public safety
I logged in to your course but I do not know where to pick a course date?
Please navigate to the bottom of your training page and select “Next Steps: In class training or live online appointment” you will be select your training date from there.
I want to buy my own drone will you give me a discount?
Yes. While we cannot provide a discount on the drone due to strict minimum advertised pricing we can certainly provide a discount on our course of up 10% if you buy your drone from us
Do I need to to have my basic certification before enrolling in to your advanced certification course?
No, our course covers both basic and advanced principles to get you licensed. Furthermore, our course provides a modular approach to learning by being online and inclass.